Terms of Service Agreement
for Swiftnotary

Terms of Service Agreement for Swiftnotary

1. Acceptance of Terms By accessing or using the Swiftnotary web system ("the system"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the App.

2. Description of Service Swiftnotary provides a platform for notarization process management services, facilitating the process of mailing documents and designating notaries to remote buyers through electronic means.

3. User Conduct

• You agree to use the system only for lawful purposes and in compliance with all applicable laws and regulations.
• You agree not to engage in any activity that interferes with or disrupts the operation of the system.

4. Privacy Policy Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of the system. By using the system, you consent to the terms of our Privacy Policy.

5. Intellectual Property All content and materials available on the system, including but not limited to text, graphics, logos, and images, are the property of Swiftnotary or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6. Limitation of Liability In no event shall Swiftnotary be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the system.

7. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

8. Changes to Terms Swiftnotary reserves the right to modify or revise these Terms of Service at any time. Your continued use of the system after any such changes shall constitute your acceptance of the modified Terms.

9. Contact Information If you have any questions or concerns about these Terms of Service, please contact us at help@myswiftnotary.com.

10. Consent for SMS Communications By providing your phone number, you consent to receive SMS messages from SwiftNotary LLC. These messages may include appointment reminders, promotional offers, and other updates. You can opt out at any time by replying "STOP" to any SMS message.

11. Pricing and Payment A. Service Fees

• The standard order fee for notarization services is $189, which includes notarization for one page only.
• An additional fee of $10 will be charged for each additional page requiring notarization.
• A fee of $7 per required witness will be applied to the total cost of the service.
• Mailing rates are competitive and will vary based on the destination and shipping method selected.

B. Taxes and Transaction Fees

• All order prices are subject to an 8.25% tax and a 2.9% transaction fee, which will be added to the total cost of the service.

C. Payment Method

• Payment for services will be collected automatically from the dealer's stored payment method after the successful completion of the notarization process.
• We will use a third-party payment processor to securely handle all transactions.

D. Price Changes

• Swiftnotary reserves the right to modify prices for services at any time. However, any changes to pricing will not affect orders that have already been placed and confirmed.

E. Refunds

• Refunds may be issued in accordance with our refund policy, which is available upon request.

Privacy Policy for Swiftnotary

1. Introduction Swiftnotary ("we" or "us") is committed to protecting the privacy of users of our web system ("the system"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information obtained through the system.

2. Information We Collect

• Personal Information: When you use the system, we may collect personal information such as your name, email address, and phone number.
• Usage Information: We may collect information about your use of the system, including but not limited to your interactions with the system and preferences.

3. Use of Information

• We use the information collected to provide and improve our services, customize your experience with the system, and communicate with you.
• We may also use your information to send you promotional and marketing communications, but you may opt out of receiving such communications at any time.

4. Disclosure of Information

• We may disclose your personal information to third-party service providers who assist us in operating the system and providing our services.
• We may also disclose your information in response to legal requests or to comply with applicable laws and regulations.

5. Data Security We take reasonable measures to protect the security of your personal information stored on our servers. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children's Privacy The system is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Third-Party Links The system may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.

8. Changes to Privacy Policy We reserve the right to modify or revise this Privacy Policy at any time. If we make material changes to this policy, we will notify you by email or through the system. Your continued use of the system after any such changes shall constitute your acceptance of the modified Privacy Policy.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at help@myswiftnotary.com

By using the Swiftnotary web system, you consent to the terms of this Privacy Policy.

10. Identity Verification and Biometric Information (Stripe Identity) To enhance transaction security, prevent identity fraud, and protect dealerships and their customers, SwiftNotary utilizes Stripe Identity, a third-party identity verification service provided by Stripe, Inc., to verify the identities of individuals participating in notarization transactions.

Information Collected and Processed During identity verification, Stripe Identity may collect and process personal information, including:

• Government-issued identification documents, such as driver's licenses, passports, or state identification cards.
• Personal information contained in identification documents, including full name, date of birth, identification number, and document expiration date.
• Photographs, selfies, and facial biometric information used to verify that the individual presenting the identification is its rightful holder.
• Technical and security information, including IP addresses, device information, and fraud-prevention signals.

Purpose of Identity Verification This information is processed exclusively by SwiftNotary for legitimate identity verification, transaction authentication, fraud prevention, and security purposes associated with our notarization services. Verification results may be made available to the dealership requesting the service.

Data Storage and Access Identity verification information is submitted through Stripe Identity's secure verification process. SwiftNotary may receive verification results, verification status, and related information necessary to administer the transaction.

Stripe may also make identification images and extracted personal information accessible to authorized SwiftNotary personnel through its services. Whether SwiftNotary downloads or independently stores copies of identification documents depends on its operational practices.

Data Retention and Security SwiftNotary retains identity verification records only for as long as reasonably necessary to provide its services, maintain transaction records, prevent fraud, resolve disputes, and comply with applicable legal obligations.

Stripe independently maintains certain verification information in accordance with its applicable agreements, retention policies, and legal requirements. Stripe generally retains biometric identifiers for no longer than one year and may retain other identity verification information for longer periods, subject to applicable retention settings and legal requirements.

Consent to Identity Verification Before beginning verification, individuals are presented with applicable notices and consent requests through Stripe Identity. Where biometric processing requires consent, individuals must provide the required authorization before that processing occurs.

By proceeding with identity verification after receiving the applicable disclosures and providing any required consent, individuals authorize the collection and processing of their information for the stated verification purposes.

Individuals who decline biometric verification may contact SwiftNotary to inquire about alternative verification arrangements, where available.

Privacy Rights and Data Deletion Individuals may contact SwiftNotary to request access to, correction of, or deletion of their identity verification information, subject to applicable laws and recordkeeping requirements.

For questions concerning Stripe's independent processing of personal information or withdrawal of consent for certain biometric uses, individuals may contact Stripe at privacy@stripe.com.

Additional information is available in Stripe's Privacy Policy.